United Utilities Live Chat is open for the following hours:
Monday-Friday, from 8:00am-8:00pm, and Saturday from 8:00am-4:00pm, excluding bank holidays.
If you have an emergency, such as no water, or you’ve spotted a leak or you’ve a blocked your drain, or you have driven past our roadworks and thought why we’re digging up the road near you, find all of the information you need here. Perhaps you need to chat to a person about paying your bill, how you can save money, or sign up to the Priority Service, if you need a little extra support because of a medical condition, for example.
To access the United utilities live chat click on the image below
How To Contact United Utilities Customer Service?
You can contact the United Utilities Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
United Utilities Contact Numbers:
For Water and Wastewater dial 0345 672 3723
For Billing and Accounts: 0345 672 2999
For Moving your Home Service: 0345 026 7661
Their customer service is available from 8am to 8pm on weekdays and 8am to 4pm on weekends.