TUI Live Chat is available for the following hours:
Monday to Sunday, from 9am to 9pm
The experienced and friendly customer service representatives at TUI live chat are available to answer any queries or concerns you may have. Including, managing your booking, and booking new holidays. Any questions you have about your holiday or itinerary, payments, refunds, or customer complaints, You are also able to discuss the process for flight delays and compensation claims.
The free web chat can be found at the bottom right side of the page. To launch the page, press the LIVE CHAT button, and you will be directed to the next available customer service agent.
To access the TUI live chat service click on the image below
Outside of working hours, you can use the TUI Email Address to contact them
Note: If you’re connected to a bot, proceed with typing your question and if the bot cannot help you, it will connect you to an advisor.
How To Contact TUI Customer Service?
You can contact the TUI Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
TUI Contact Number: 0203 451 2688
TUI Customer Service Opening Times:
The customer support team is available from Monday to Friday, from 9am to 9pm. You can also contact the customer care team through the live chat service to reduce your waiting time.
Some other useful links for Tui are as follows. If you need extra information on travel updates and travel ban laws, visit here. You can also contact their customer service team in case you have any issues with your refunds or compensations for your past flights.
Why should you use LiveChatDirectory?
We understand how hard it can be at times to get a refund or cancel an order or get compensation for a lost package. We’ve had over 1.7 million users over the past year, trying to connect to more than 800 brands in the UK, we can help you get the help you need as soon as possible.