TUI email addresses can be used for making a complaint/feedback or making changes in the bookings. You can also follow up on your cancellations and refunds using the emails. Read below for a list of available email addresses at TUI
TUI Email Address for the UK Customers:
For emailing TUI, there are a few emails you can reach out to:
- For making a complaint, you need to send an email to: https://www.tui.co.uk/destinations/contact-us/after-travel
- For cruise-related queries and feedback, you can send an email to: cruiseexcursions@tui.co.uk
- For weddings and vows renewals, you can send an email to: weddingsSalesenquiries@tui.co.uk
They will try to get back to you within 2 working days, however, depending on the case and their availability, it might take up to 7 days.
If you need urgent help with your booking, holiday, and flight, it is best to use the TUI Live Chat instead.